Course Outline
Temporary Staffing Recruiting Tutor
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LESSON ONE: Introduction and Impact of Attitude
- Five current Realities to Acknowledge
- Impact of Your Attitude
- Importance of Choosing not to React
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LESSON TWO: Make it Big in Temporary Staffing
- No Limits on what you can Achieve
- This is a Career not a Job
- What it takes to become a High Achiever
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LESSON THREE: The New Business Model
- Learn the new Business Model
- Examples of this blended workforce model in action
- Companies who don’t use temp workers are probably overstaffed
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LESSON FOUR: Terminology
- Learn terminology commonly used in Temp Staffing
- Utilize proper terminology when interacting with Clients
- Utilize proper terminology when interacting with Temp Workers
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LESSON FIVE: Pre-Close and Close – Candidates/Clients
- How Pre-Closing improves Results
- Five Temporary Candidate Closing Strategies
- Three Temporary Client Closing Strategies
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LESSON SIX: Planning
- Start out by listing Six Top Priorities Daily
- Primary time wasters and Results you Will Achieve
- Nine Steps to effectively Segment your Day
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LESSON SEVEN: Effective Voice Mail
- Why Voice Mail are Not Returned
- Script of Effective Voice Mail that is Returned
- How to be Connected to the Right Person
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LESSON EIGHT: Candidate and Client Expectations
- Why Candidates and Clients are confused
- Samples of Candidate Expectations
- Samples of Client Expectations
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LESSON NINE: Best Use of Your Time
- Learn Ten Candidate Time Wasters and Solutions
- Learn Ten Client Time Wasters and Solutions
- Learn “Your” Ten Time Wasters and Solutions
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LESSON TEN: You’re on the SAME team (Sales/Recruiting)
- The importance of Revenue Modeling
- Inside Information and Leads only Recruiters can Provide
- Impact of Temp Assignments matching Current Temp Workers
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LESSON ELEVEN: Determine your WHY
- Learn to set S.M.A.R.T. Goals
- Write Ten Non-Negotiable Goals with Dated Action Items
- Stay Motivated by Achieving or Surpassing Goals
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LESSON TWELVE: Brand and Differentiators – Candidates/Clients
- Learn how to write and present your Brand to Candidates and Clients
- Nine Tips to Differentiate with Candidates
- Eight Tips to Differentiate with Prospects and Clients
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LESSON THIRTEEN: Recruit Temporary Workers
- Goals while Recruiting
- Improve your Recruiting Skills
- Solidify Rapport, Trust and Loyalty
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LESSON FOURTEEN: Overcome Candidate Objections
- Four Categories or Objections
- Effectively overcome top ten Candidate Objections
- Benefits of Overcoming Objections
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LESSON FIFTEEN: Proficiently Interview and Screen
- Learn to Interview Effectively
- Five goals during Temp Interviews
- Interview Tactics that will improve Interviews
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LESSON SIXTEEN: Courtesy Interview
- Why we place only 5% of candidates we attract
- How the other 95% can limit your success
- Value of a Courtesy Interview and Honesty
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LESSON SEVENTEEN: Prep and Debrief Candidate/Clients &Provide Resources to LPC
- Benefits of Proper Prep and Debrief
- Prep and De-Brief Process
- The impact and importance of the candidate experience
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LESSON EIGHTEEN: Close and Extend an Offer
- Close from your First Contact
- Seven techniques to become proficient at closing your candidate
- Extend an Offer and Sample Script
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LESSON NINETEEN: Candidate Rapport & Trust
- Temp Staffing is a Relationship Building Business
- Twelve Tips to Develop Candidate Rapport and Trust
- Properly Prep your Temporary Candidates
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LESSON TWENTY: Candidate Referrals
- Why referred candidates are the best
- Eight Steps to Obtain more Candidate Referrals
- Why you must acknowledge Referrals
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LESSON TWENTY-ONE: Convert Direct Candidates to Temp Workers
- Why Direct Candidates should consider working as a Temporary Employee
- The benefits of Temp to Hire
- Conversion Fees
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LESSON TWENTY-TWO: Follow Up – Touch – Quality Control
- Importance of Follow Up
- Nurture Clients and Candidates
- Quantify and Improve Results
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LESSON TWENTY-THREE: Re-assign Candidates & Become a Lifetime Agent
- 5 Rules to Establishing a long-standing relationship with Candidates
- Three questions your candidates want answered
- How to position yourself as a FREE Lifetime Career Agent
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LESSON TWENTY-FOUR: Reference Checks into Marketing Presentations
- Warm, not sales approach to Marketing
- Reference Check contacts are Decision Makers
- Script to convert to Marketing Presentations
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LESSON TWENTY-FIVE: Presentations
- Eight Tactics to earn respect of Recruiting Team
- Present Opportunities to Recruiting Team
- Effectively present Candidates to Clients
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LESSON TWENTY-SIX: VMS, MSP, RPO/BPO & VENDOR ON PREMISE
- Learn your Owners position on working with clients under these arrangements
- Understand the various business models
- Learn the Pros and Cons
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LESSON TWENTY-SEVEN: Track Stats and Provide Weekly Feedback
- The benefits of knowing your numbers
- What Ratios are Most Important to Track
- The Value of Weekly Updates
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LESSON TWENTY-EIGHT: Multiple Contacts & Hiring Authorities
- Learn the correct person to Target
- Information Temp Workers Can Provide
- The value of working closely with Recruiters
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LESSON TWENTY-NINE: Importance of organization
- Define your motivation to Get Organized
- Determine your current level of Organization
- Understand benefits of Getting Organized
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LESSON THIRTY: Stay Motivated
- Benefits of becoming an Optimist
- Three enemies of Motivation
- How to pull yourself out of a slump
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LESSON THIRTY-ONE: Elevate your Level of Success
- Questions only you can Answer
- Fourteen Strategies to Accomplish More
- How to Assess your Progress Weekly
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LESSON THIRTY-TWO: Anticipate Trends – Embrace Change
- Simple Ways to Stay Informed
- Current Trends
- Ways to become Pro-Active
