Course Outline

Temporary Staffing Recruiting Tutor

LESSON ONE: Introduction and Impact of Attitude
- Five current realities to acknowledge
- Impact of your attitude
- Importance of choosing not to react
LESSON TWO: Make it Big in Temporary Staffing
- No limits on what you can achieve
- This is a career not a job
- What it takes to become a high achiever
LESSON THREE: The New Business Model
- Learn the new Business Model
- Examples of this blended workforce model in action
- Companies who don’t use temp workers are probably overstaffed
LESSON FOUR: Terminology
- Learn terminology commonly used in Temp Staffing
- Utilize proper terminology when interacting with clients & candidates
- Utilize proper terminology when interacting with Temporary Workers
LESSON FIVE: Pre-Close and Close Candidates
- How pre-closing improves results
- Five Temporary Candidate Closing Strategies
- Three Temporary Client Closing Strategies
LESSON SIX: Planning
- Start out by listing six top priorities daily
- Primary time wasters and results you will achieve
- Nine Steps to effectively Segment your Day
LESSON SEVEN: Effective Voicemail
- Why voicemail are not returned
- Script of effective voicemail that is returned
- How to be connected to the right person
LESSON EIGHT: Candidate and Client Expectations
- Why candidates and clients are confused
- Samples of Candidate Expectations
- Samples of Client Expectations
LESSON NINE: Best Use of Your Time
- Learn Ten Candidate Time Wasters and Solutions
- Learn Ten Client Time Wasters and Solutions
- Learn Ten Recruiter Time Wasters and Solutions
LESSON TEN: You’re on the Same Team
- The importance of Revenue Modeling
- Inside information and leads only Recruiters can provide to Account Executives
- Impact of Temp Assignments matching current Temp Workers
LESSON ELEVEN: Determine your WHY
- Learn to set S.M.A.R.T. Goals
- Create Ten Non-Negotiable Goals with dated action items
- Stay motivated by achieving or surpassing goals
LESSON TWELVE: Brand and Differentiators
- Learn how to write and present your Brand to Candidates and Clients
- Nine Tips to Differentiate with Candidates
- Eight Tips to Differentiate with prospects and clients
LESSON THIRTEEN: Recruit Temporary Workers
- Goals while recruiting
- Improve your recruiting skills
- Solidify rapport, trust and loyalty
LESSON FOURTEEN: Overcome Candidate Objections
- Four Categories or Objections
- Effectively Overcome Top Ten Candidate Objections
- Benefits of Overcoming Objections
LESSON FIFTEEN: Proficiently Interview and Screen
- Learn to interview effectively
- Five Goals during Temp Interviews
- Interview tactics that will improve interviews
LESSON SIXTEEN: Courtesy Interview
- Why we place only 5% of Candidates we attract
- How the other 95% can limit your success
- Value of a Courtesy Interview and honesty
LESSON SEVENTEEN: Prep and Debrief Candidates and Clients & Provide Resources to Least Placeable Candidates
- Benefits of Proper Prep and Debrief
- Prep and Debrief Process
- The impact and importance of the Candidate Experience
LESSON EIGHTEEN: Close and Extend an Offer
- Close from your first contact
- Seven Techniques to become proficient at closing your Candidates
- Extend an Offer and Sample Script
LESSON NINETEEN: Candidate Rapport and Trust
- Temp Staffing is a Relationship Building Business
- Twelve Tips to Develop Candidate Rapport and Trust
LESSON TWENTY: Candidate Referrals
- Why referred candidates are the best
- Eight Steps to Obtain More Candidate Referrals
- Why you must acknowledge referrals
LESSON TWENTY-ONE: Convert Direct Candidates to Temp & Temp to Hire
- Why Direct Candidates should consider working as a Temporary Employee
- The benefits of Temp to Hire
- Conversion Fees
LESSON TWENTY-TWO: Follow Up – Touch – Quality Control
- Importance of Follow Up
- Nurture Clients and Candidates
- Quantify and Improve Results
LESSON TWENTY-THREE: Reassign Candidates & Become a Lifetime Agent
- Five Rules to establishing a long-standing relationship with Candidates
- Three Questions your Candidates want answered
- How to position yourself as a FREE Lifetime Career Agent
LESSON TWENTY-FOUR: Reference Checks into Marketing Presentations
- Warm, not sales approach to Marketing
- Eight Steps to Obtain More Candidate Referrals
- Why you must acknowledge referrals
LESSON TWENTY-FIVE: Presentations
- Eight Tactics to earn respect of Recruiting Team
- Present Opportunities to Recruiting Team
- Effectively present Candidates to Clients
LESSON TWENTY-SIX: Working with VMS, MSP, RPO/BPO & Vendor on Premise
- Learn your company’s position on working with clients under these arrangements
- Understand the various Business Models
LESSON TWENTY-SEVEN: Know Your Ratios and Provide Weekly Updates
- The benefits of knowing your numbers
- What Ratios are most important to track
- The value of weekly updates
LESSON TWENTY-EIGHT: Multiple Contacts and Hiring Authorities
- Learn the correct person to target
- Information Temp Workers can provide
- The value of working closely with Recruiters
LESSON TWENTY-NINE: Importance of Organization
- Define your motivation to get organized
- Determine your current level of organization
- Understand benefits of getting organized
LESSON THIRTY: Stay Motivated
- Benefits of becoming an optimist
- Three enemies of motivation
- How to pull yourself out of a slump
LESSON THIRTY-ONE: Elevate Your Level of Success
- Questions only you can answer
- Fourteen Strategies to accomplish more
- How to assess your weekly progress
LESSON THIRTY-TWO: Anticipate Trends and Embrace Change
- Simple ways to stay informed
- Current trends
- Ways to become pro-active